REFUND POLICY

Effective Date: September 8, 2026

This Refund Policy applies to the Hair Extension Membership offered by EZ Extension Corp.

1. Digital Access Begins Immediately

Membership access and digital educational content are made available immediately after a successful payment. Because the service begins immediately, completed initial and renewal payments are non-refundable and will not be prorated, except where required by applicable law or as stated below.

2. Situations That Do Not Normally Qualify for a Refund

A refund will not normally be issued because:

  • you changed your mind after receiving access;

  • you did not watch or use the Membership content;

  • you forgot to cancel before your renewal date;

  • you expected a different personal, technical, business, financial, or client result;

  • you no longer work with a particular hair extension method;

  • you did not meet a licensing, experience, equipment, or technical requirement disclosed before purchase.

This section does not limit rights that cannot be waived under applicable law.

3. Duplicate, Incorrect, or Unauthorized Charges

If you believe you were charged twice, charged an incorrect amount, or charged after a properly submitted cancellation, contact anastasiazyl.app@gmail.com promptly with your name, account email, charge date, and order information. We will investigate and correct confirmed billing errors.

If you believe your payment method or account was used without authorization, contact us and your payment provider promptly.

4. Technical Access Problems

If a technical problem under our control materially prevents you from accessing the Membership, contact anastasiazyl.app@gmail.com. We will first attempt to restore access. If we cannot provide access or a reasonable alternative within a reasonable time, we may issue an appropriate full or prorated refund, as required by the circumstances and applicable law.

5. Membership Discontinuation

If we discontinue the Membership, future recurring payments will stop. Whenever reasonably possible, access will remain available through the end of the current paid billing period. If we end access early, we will provide an appropriate prorated refund for the unused portion unless another remedy is permitted by applicable law.

6. Cancellation Is Not a Refund

Canceling stops future renewal payments. It does not reverse or refund a payment that has already been completed. After a normal cancellation, access remains available through the end of the current paid billing period.

7. How Approved Refunds Are Issued

Approved refunds are returned to the original payment method. Processing time depends on the payment processor and financial institution.

8. Contact

Refund and billing questions may be sent to anastasiazyl.app@gmail.com.